Malwarebyte's Anti-Malware Program

Have had several users catch Antivirus 2K8-9 malware. The program is the bomb to get rid of it and other such nasty malware.

Bomgar Remote Support

We use Dameware for most of our remote desktop support, which for the most part works just fine. However, our home-based transcriptionists or archivists use VPN to logon to the system and DW just isn't happy with it. So the network admin setup Bomgar and it is most sweet.